Need Emergency Medical Care?
Call 999 Immediately
Signs of a heart attack, stroke, severe difficulty in breathing, heavy bleeding, severe injuries, seizure (fit) etc. require Emergency Medical Care.
Melrose Surgery is committed to ensuring that our website, melrosesurgery-reading.co.uk, is accessible to all users, regardless of ability or technology. We strive to provide an inclusive digital experience and continuously work to improve accessibility.
We follow the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level to enhance the usability of our website. This includes:
Providing alternative text for images to assist visually impaired users.
Ensuring sufficient color contrast for readability.
Using clear and simple language for ease of understanding.
Enabling keyboard navigation for users who rely on assistive technologies.
Making forms and interactive elements accessible.
We are dedicated to providing a welcoming and accessible environment at our surgeries.
Both sites offer on-site parking, including designated disabled parking spaces.
Lifts are available in both surgeries for easy access to all patient-facing areas.
Patient toilets and baby-changing facilities are available at both locations.
An induction loop system is available at the reception of our Melrose London Road site to assist patients with hearing impairments.
We continuously review our website and facilities to identify and address accessibility barriers. If you experience any difficulty accessing our services, please let us know so we can make improvements.
Some parts of our website may include third-party content or external links (e.g., embedded maps or appointment booking services). While we encourage accessibility in these services, we cannot guarantee full compliance on their behalf.
This accessibility statement was last updated on 08 February 2025.